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3 trường hợp sẽ bị các ngân hàng ngừng giao dịch online từ 1/1/2026
3 cases where banks will stop online transactions from January 1, 2026
Dantri | Local Language | News | Dec. 10, 2025 | Regulation
Starting January 1, 2026, banks will disable all online transaction functions on Mobile and Internet Banking for users who have not synchronized their identification information and biometric data according to the National Population Database standards. This action is mandated by the State Bank to eliminate non-standardized accounts and reduce the risk of high-tech fraud, which tends to rise sharply before Tet.
Three specific cases will trigger the temporary suspension of online transactions: customers still using the 9-digit ID card (CMND) who haven't switched to the chip-embedded Citizen ID (CCCD); customers with expired identity documents who have not updated their information; and customers who either have not provided biometric data (face) or whose biometric data does not match the CCCD chip information. Reactivation of online transaction capabilities will require customers to visit a bank branch for verification, potentially causing congestion during the year-end peak.
Banks recommend users complete information standardization by December 2025 to avoid disruptions during Tet. Updates can be done via banking apps using NFC technology by placing the chip-embedded CCCD on the phone to synchronize data. If NFC is unsupported or technical issues arise, customers should visit branches early to receive assistance and avoid end-of-year overload. Major banks, including Vietcombank, VietinBank, Agribank, and BIDV, have confirmed this suspension policy in response to the State Bank’s directive to secure the financial market against fraud and unauthorized account use.